Vernon Hills, Ill. – Mitsubishi Electric Automation announces the general availability of “Support Connect”, a Platform-as-a-Service (PaaS) remote connectivity subscription service that enables Mitsubishi Electric Automation customers to better serve their end-users through simple and secure remote-based services.

Designed to meet the needs of machine manufacturers, value-added resellers and end-user service organizations, Support Connect enables cost effective administration, predictive maintenance and remediation of remotely managed assets without an upfront investment in datacenter hardware, and ongoing infrastructure maintenance.  Support Connect allows service/support resources to concentrate on serving their customers instead of managing the connectivity between companies.

Learn more about Support Connect by visiting http://www.meau.com.